Privacy Policy

1. Information We Collect

We collect only what you choose to send us, plus basic information about how the site is used. That includes:

• Your name
• Your phone number
• Your email address
• The service address or area where work would take place
• Details and photographs you submit through a contact form
• Information you give us over the phone or by text
• Website usage data collected through Google Analytics

We do not knowingly collect sensitive personal data. We do not ask for card numbers, bank details, Social Security numbers, or government identification anywhere on this website.

2. How Information Is Collected

Information reaches us in three ways: through the contact form on this website, through phone calls and text messages you send us, and automatically through analytics tracking when you browse the site.

3. How We Use Information

We use what you send to respond to your enquiry, prepare a price, schedule the work, and support you afterwards if you have questions about a job we have done. We use website usage data to understand how visitors find and move through the site so we can improve it. We do not use your information for anything else.

4. Data Sharing

We do not sell your personal information. We share it only with the service providers we need to run the business, and only to the extent required:

• Cloudflare, which hosts this website
• Web3Forms, which delivers contact form submissions to us
• Google Analytics, which provides website usage reporting

These providers are required to safeguard the information they handle on our behalf. We may also disclose information where we are legally required to do so.

5. Cookies and Analytics

This site uses Google Analytics, which sets cookies to record how visitors use the site, such as which pages are viewed and roughly where visitors are located. This is reported to us in aggregate and is not used to identify you personally. Cookies on this site are used for essential and analytics purposes only. We do not run advertising cookies, and we do not use cross-site remarketing. Most browsers let you refuse or delete cookies, and the site still works if you do.

6. Data Security

We take reasonable steps to protect the information you send us. No website or method of transmitting information over the internet is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep enquiry and job records only as long as needed to complete the work, answer later questions about it, and meet ordinary business and tax obligations. When information is no longer needed for those purposes, we dispose of it.

8. Your Privacy Rights

You may ask us what information we hold about you, ask us to correct it, and ask us to delete it where we are legally permitted to do so. Contact us using the details below and we will take care of it.

The Texas Data Privacy and Security Act took effect on July 1, 2024. It does not apply to businesses that meet the United States Small Business Administration definition of a small business, and this business falls below those thresholds. We are therefore not a controller regulated by that Act, and we do not claim otherwise.

One part of the Act applies regardless of business size: a small business that is otherwise exempt still may not sell sensitive personal data without consent. We do not sell personal data of any kind, sensitive or otherwise.

9. Third-Party Links

Some pages may link to other websites we do not control. We are not responsible for the content of those sites or for how they handle your information. If you follow a link away from this site, read that site's own privacy policy.

10. Children's Privacy

This website is intended for adults arranging work on a property. It is not directed to children, and we do not knowingly collect information from anyone under 13.

11. Changes to This Policy

We may update this policy from time to time. The version posted on this page is the one that applies, and the date at the top shows when it last changed.

12. Contact Information

Elevation Home Services
Email: nick@elevationhomeservicestx.com
Phone: 832-391-8351